Ordering FAQs

How do I place an order?

You can place order via any of the following methods:

Online, Justjamz is pleased to offer fast and secure online ordering. Simply search the product on this website, choose the quantity then ‘add to cart’ and proceed to checkout. Create a login to save your information for future purchases.

Why should I order online?

Fast, one-click, checkout. 

Ordering online will also allow you to use a credit card at checkout.

100% peace of mind you will receive a confirmation email as soon as your order

is placed, and we will keep you posted with any updates to the status of your order.

24/7 Customer Support Our customer support will assist you with your inquiries and concerns.

Easy re-ordering - you can save your details for faster future purchases.

Can I get a discount?

Check out our promotions page for our current discounts and special offers. If you are a school, please go to our School Ordering Information page. Or simply emails us at sales@justjamz.com to request a quote.

How much does shipping cost?

FREE SHIPPING! - No minimum order required.

How can I pay for my order?

We accept a wide range of payment methods online, and purchase orders from schools and other organizations like hospitals and museums.

Do you have a W9?

Yes. We have W9 available for printing. Please download the PDF file for instant printing.

Can you send us a quote?

Yes. We can send you a quote. Please contact us via email sales@justjamz.com We will send it right away!

What currency are your price listed in?

All prices are in ($) USD.

Do you offer discounts on bulk amounts?

Yes. We give big discounts for bulk orders. Please contact sales@justjamz.com to request a quote.

How will I know if my order has been received?

If you have submitted an online order, you will receive an email confirmation within a few minutes of placing your order. If you have emailed a purchase order to sales@justjamz.com, a confirmation email will be sent to you once the order has been processed during our regular office hours Monday to Saturday am 5pm EST.

How do I cancel my order?

If you need to cancel your order, please email us at cs@justjamz.com. Please keep in mind that we strive to process, and ship orders the same day and once the order has shipped you will be subject to our return policy.

How do I contact customer service?

You can contact our customer service team via:

Email: cs@justjamz.com or Phone: +1 (512) 387-3645